Terms of Purchase

These Terms of Purchase constitute a legally binding agreement between all customers accessing, browsing, and purchasing products on our website and our official platform. The following terms standardize all rules and specifications regarding product ordering, payment settlement, order shipment, logistics delivery, after-sales returns, refunds, and related shopping behaviors. All customers who complete order payment and confirm product purchase on this website shall be deemed to have fully read, understood, and unconditionally accepted all clauses of these purchase terms. We adhere to fair, transparent, and customer-oriented service principles to standardize all shopping behaviors and protect the legitimate rights and interests of all users.

1. Order Confirmation & Processing Rules

All orders submitted and successfully paid on the website shall enter the official order processing system immediately. After receiving the customer’s payment instruction, our team will conduct comprehensive verification of order information, including product model, quantity, settlement amount, and recipient information, to ensure that all order content is accurate and valid. All verified valid orders will be arranged for shipment within our standard processing cycle to ensure efficient order processing.
Customers shall ensure that all information submitted during the order placement process is true, accurate, and complete, including recipient name, contact information, and delivery address. Any order abnormalities or delivery failures caused by false, wrong, or incomplete information provided by customers shall be borne by the customer independently, and we will not assume corresponding responsibilities. Once the order is successfully confirmed and shipped, no arbitrary modification or cancellation shall be allowed unless it conforms to the official after-sales policy specifications.

2. Shipping & Delivery Specifications

We provide global free shipping services for all products displayed on the website. All products purchased by customers enjoy zero shipping fee benefits, with no additional logistics charges or hidden handling fees generated in the whole process. We cooperate with high-quality and stable cross-border logistics channels to provide safe and standardized transportation services for all orders.
All valid orders will be processed and shipped within the standard shipment cycle after payment confirmation. After the order is dispatched from the warehouse, the products will be delivered through formal cross-border logistics procedures, with a stable and conventional delivery cycle. Under normal transportation conditions, customers can receive the purchased products within the standard delivery time. We will update logistics tracking information in real time throughout the transportation process, allowing customers to check the order delivery progress at any time.
All products are packaged with professional shockproof, moisture-proof, and leak-proof packaging materials suitable for beauty care products. Strict pre-shipment inspection is implemented for each package to ensure that the products delivered to customers are intact, brand new, and free of damage, leakage, or contamination.

3. Currency & Payment Settlement Rules

All product pricing, order payment, transaction settlement, and refund settlement on this website adopt a unified USD settlement standard. All displayed product prices, order total amounts, and service-related fees are denominated in US dollars, with no multi-currency conversion or exchange rate difference settlement.
The unified US dollar settlement mode ensures the clarity, transparency, and accuracy of all transaction data. All payment records, order billing records, and refund records generated by system transactions are automatically archived and can be queried by customers through the official order center, ensuring standardized and traceable fund settlement for every order.

4. Return Service Terms

We provide customers with a long-cycle and humanized return service guarantee. Customers can initiate a return application for purchased products within the official valid return cycle if they encounter product quality problems, transportation damage, inconsistent product description, unsatisfactory use effect, or other reasonable scenarios that meet the return conditions.
All return applications need to be initiated through the official process. Customers shall contact our customer service team through the Contact Us page on the website, and provide valid order information, product related verification materials, and corresponding problem descriptions as required. All returned products must comply with official return specifications, and our team will verify the eligibility of return applications in strict accordance with standardized procedures.
We always adhere to fair and reasonable return processing standards, fully protect customers’ legitimate shopping rights and interests, and provide convenient and efficient return service channels for all qualified return demands.

5. Refund Processing Terms

After the returned products are received, inspected, and confirmed to meet the return conditions by our professional after-sales team, we will initiate the official refund procedure in a timely manner. We implement efficient refund processing standards, and all eligible refund applications will be completed within the standard refund cycle.
All refund funds will be fully returned to the customer’s original payment account without any arbitrary deduction, hidden charge, or service fee. The whole refund process is transparent and standardized, and the system will synchronously update the refund progress and fund status in real time, so that customers can clearly grasp the refund processing progress.
For order problems caused by product quality defects, transportation damage, or our official processing errors, we will complete full refund processing in strict accordance with the terms after verification to ensure that customers do not bear any loss.

6. Customs & Additional Cost Rules

During the cross-border transportation and customs clearance of all orders, all tariffs, customs clearance fees, inspection fees, and other additional expenses incurred are fully borne by our platform. Customers do not need to pay any extra fees or bear additional costs in the whole process from order placement to product receipt.
Our team will complete standardized and compliant customs declaration procedures in accordance with cross-border trade specifications and local official requirements, ensuring that all products pass customs clearance safely and smoothly, and effectively avoid abnormal problems such as customs detention and goods return caused by non-standard declaration.

7. Customer Service & Communication Channels

For any consultation and demand related to order placement, payment settlement, shipment progress, logistics inquiry, return and refund, and clause interpretation, customers can contact our official professional customer service team through the Contact Us page on the website. Our service team will respond to customer demands efficiently, answer relevant questions professionally, and solve shopping and after-sales problems for customers in a timely manner.

8. Terms Update & Interpretation

We reserve the right to appropriately adjust and optimize the content of these Terms of Purchase according to business operation development, service upgrade, and industry standard updates. All revised and updated terms will be uniformly released and displayed on the official website, and the updated clauses will take effect immediately after publication.
Customers are recommended to check the official purchase terms regularly to keep abreast of the latest service rules and shopping specifications. All shopping behaviors of customers on this website shall be subject to the latest official released terms. We always adhere to standardized operation and sincere service, and are committed to creating a safe, transparent and worry-free shopping environment for every customer.